Designing the best Process for your TeamMichael Keeling
Workshop: 90 minutes
The best processes are those that encourage teams to naturally do the right things at the right times. Amazing processes like this don’t happen by accident; they are specifically designed to encourage desirable behavior while discouraging harmful behavior. By carefully choosing the process’s affordances — practices or artifacts that direct our thinking toward a specific goal — a team can tailor a process that makes success intuitive. The session will begin by presenting the core concepts behind affordance-driven process improvement before diving into a collaborative workshop.
During the workshop teams will get a chance to put theory to practice and apply design and ideation methods to agree on team values as well as to brainstorm practices that will help them promote those values and trigger the right behaviors. Teams can directly apply the concepts and methods taught in this workshop to their team retrospectives and any other process improvement initiatives.